Terms of Service
Messaging Terms & Conditions
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Welcome to Southington Orthodontics (“we,” “us,” or “our”). By using our services, scheduling appointments, or accessing our website, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before engaging with our practice. If you do not agree to these Terms, do not use our services.
1. Services Provided
Southington Orthodontics specializes in orthodontic care, including but not limited to:
- Initial consultations and examinations.
- Orthodontic treatment plans.
- Installation and maintenance of braces, clear aligners, and other orthodontic appliances.
- Follow-up appointments and adjustments.
We reserve the right to modify or discontinue any service without prior notice.
2. Appointments and Cancellations
2.1 Scheduling
Appointments can be scheduled via phone, our website, or in person. You are responsible for ensuring the accuracy of your contact and appointment details.
2.2 Cancellations and Rescheduling
We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee. Repeated missed appointments may lead to a review of your eligibility for continued care.
2.3 Late Arrivals
Patients arriving more than 15 minutes late may be required to reschedule, depending on the day’s schedule and the nature of the appointment.
3. Financial Policy
3.1 Payment
Payment is required at the time of service unless prior arrangements have been made. We accept cash, credit cards, and other forms of payment specified on our website or in-office materials.
3.2 Insurance
We accept many insurance plans. However, it is the patient’s responsibility to:
- Confirm coverage with their insurance provider.
- Provide accurate insurance details to our office.
- Pay for services not covered by insurance.
3.3 Financing Options
We may offer financing plans for certain treatments. All financing agreements must be documented and approved prior to treatment.
4. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which complies with HIPAA regulations, outlines how we collect, use, and protect your personal and medical information. By using our services, you consent to the practices described in the Privacy Policy.
5. Patient Responsibilities
Patients and their guardians are expected to:
- Provide accurate and complete medical history and other necessary information.
- Follow the treatment plan prescribed by our orthodontists.
- Notify us of changes to contact information, insurance coverage, or medical conditions.
- Maintain appointments and comply with care instructions to ensure the effectiveness of treatments.
6. Website Use
Your use of our website is subject to the following conditions:
- You agree not to use the website for any unlawful purpose.
- You may not attempt to access restricted areas without authorization.
- Content on the website is for informational purposes only and does not constitute medical advice.
7. Disclaimers
7.1 Medical Outcomes
Orthodontic treatment outcomes can vary based on individual patient factors. While we strive for the best possible results, no specific outcome is guaranteed.
7.2 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites.
8. Limitation of Liability
To the fullest extent permitted by law, Southington Orthodontics and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
9. Amendments
We reserve the right to amend these Terms at any time. Updates will be posted on our website and will take effect immediately upon posting.
10. Governing Law
These Terms are governed by the laws of the State of Connecticut. Any disputes shall be resolved in the courts of New Britain, Connecticut.
11. Contact Us
For questions or concerns about these Terms, please contact us at:
Southington Orthodontics
1095 West St., Unit 5
Southington, CT 06489
Phone: 860.406.8220
Thank you for choosing Southington Orthodontics for your orthodontic care!